Returns & Exchanges
At Liene, we stand by the quality of our photo printers and accessories with a hassle-free 30-day return policy for all products in their original condition. We aim to ensure your creative journey remains seamless, whether you are upgrading your gear or seeking a simple exchange.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
Prepare the Package
Securely pack your Liene device in its original packaging, including all cables, manuals, and unused photo paper to ensure a full refund.
Ship to Liene
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Quality Inspection & Refund
Once our technicians verify the item's condition at our warehouse, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing